Canceling my subscription plan
Step 1: Log into your Eqvista account and select your company profile. On the dashboard, click on “subscription” from the left-side list of options. You will instantly be redirected to the page where you can see all the details for the subscription here.
You will be able to see that the premium plan is active as shown in the image above. To cancel the subscription, you will have to select the panel that you see on the bottom right side of the page. Click on the button that says “Cancel” to cancel the plan. But as per the message shared above, “if you can the premium plan, it remains active until the end of the subscription period (which is one month)”.
Step 2: Once you click on “Cancel”, a message will appear on that panel as below.
It will ask you, “Are you sure you want to cancel your subscription?” You can select the option “Cancel Subscription” if you are sure or “Keep Subscribed” if you would like to reverse the choice. In this case, we click on “Cancel Subscription”.
Step 3: After you do this, the page will be refreshed and the plan will be canceled.
Just to highlight, the bill is usually made for a month so if you cancel the plan, it will still stay active until the end of the billing period. You will even see a message that says this on the top right side of the page. By canceling the plan, you are actually *restricting the system to bill your card for the next month, but you will still have access to the account until the end of the period.
Note: If you have increased the number of shareholders in the premium plan after the last billing payment, further charges may apply, depending on any additions according to the pro-rata pricing. Check out our support article on Premium Plan Pricing for more details.
So, if you want to continue with the plan, you can easily have it done by clicking on the option that says “Resume” in the Resume Subscription panel on the right side.
Just like this, you can easily cancel a subscription and stop the further billing on your card. To know more about how Eqvista works, check out the support articles here!
